Guide

Model Number Locator

Find the tag on your appliance, then give us the model number when you book: it tells us which parts to bring.

What to look for

The model and serial number on your Sub-Zero, Wolf, or Cove appliance is located on the Model Number Tag (pictured below). Don’t use a model or serial number from any other source, as they may be incorrect. Providing an incorrect model number may cause delays in service or delivery of the wrong parts.

It is important to provide the exact model number from the tag when scheduling service. Your Model Number Tag will look similar to this (with information filled in):

A sample Sub-Zero model number tag with the Model and Serial No. boxes circled in red
A Sub-Zero model number tag. The model and the serial number are the two boxes circled.

Sub-Zero, Wolf, Cove Model Number Locations

Pick your appliance. The red line on each picture marks the tag.

  • Classic Refrigerator, with a red line to where the model tag sits: Top frame near hinge

    Classic Refrigerator

    Where the tag is

    • Top frame near hinge
    Book online
  • Designer Refrigerator, with a red line to where the model tag sits: Tall/Drawer Model: Inside cabinet, left of upper drawer; Column Model: Inside middle drawer, opposite hinge

    Designer Refrigerator

    Where the tag is

    • Tall/Drawer Model: Inside cabinet, left of upper drawer
    • Column Model: Inside middle drawer, opposite hinge
    Book online
  • Pro 48 Refrigerator, with a red line to where the model tag sits: Left side of top freezer drawer

    Pro 48 Refrigerator

    Where the tag is

    • Left side of top freezer drawer
    Book online
  • Undercounter Refrigerator, with a red line to where the model tag sits: Inside cabinet, upper left

    Undercounter Refrigerator

    Where the tag is

    • Inside cabinet, upper left
    Book online
  • Wine Storage, with a red line to where the model tag sits: IW Models: Handle side wall, below control panel (inside); Other Models: Underside of control panel, left side (inside)

    Wine Storage

    Where the tag is

    • IW Models: Handle side wall, below control panel (inside)
    • Other Models: Underside of control panel, left side (inside)
    Book online
  • Dishwasher, with a red line to where the model tag sits: Left side wall

    Dishwasher

    Where the tag is

    • Left side wall
    Book online
  • Ranges, with a red line to where the model tag sits: Bottom of control panel, far right above oven door

    Ranges

    Where the tag is

    • Bottom of control panel, far right above oven door
    Book online
  • Cooktops & Integrated Modules, with a red line to where the model tag sits: Bottom of cooktop module

    Cooktops & Integrated Modules

    Where the tag is

    • Bottom of cooktop module
    Book online
  • Sealed Burner Rangetop, with a red line to where the model tag sits: Bottom of control panel, far right

    Sealed Burner Rangetop

    Where the tag is

    • Bottom of control panel, far right
    Book online
  • Built-In Ovens, with a red line to where the model tag sits: E & L Models: Below control panel, right side; Convection Steam: Left side of front face frame; M Series: Near bottom trim, left side

    Built-In Ovens

    Where the tag is

    • E & L Models: Below control panel, right side
    • Convection Steam: Left side of front face frame
    • M Series: Near bottom trim, left side
    Book online
  • Convection Steam Oven, with a red line to where the model tag sits: Left side of front face frame

    Convection Steam Oven

    Where the tag is

    • Left side of front face frame
    Book online
  • Microwave Ovens, with a red line to where the model tag sits: Standard: Upper left front face frame (inside); Convection: Lower left front face frame (inside)

    Microwave Ovens

    Where the tag is

    • Standard: Upper left front face frame (inside)
    • Convection: Lower left front face frame (inside)
    Book online
  • Ventilation Hoods, with a red line to where the model tag sits: Inside left wall of hood shell

    Ventilation Hoods

    Where the tag is

    • Inside left wall of hood shell
    Book online
  • Cooktop Hood, with a red line to where the model tag sits: Under left side of hood, above filters

    Cooktop Hood

    Where the tag is

    • Under left side of hood, above filters
    Book online
  • Downdraft, with a red line to where the model tag sits: Next to blower housing, front side of downdraft, below countertop

    Downdraft

    Where the tag is

    • Next to blower housing, front side of downdraft, below countertop
    Book online
  • Microwave Drawer, with a red line to where the model tag sits: Bottom of oven cavity (drawer open)

    Microwave Drawer

    Where the tag is

    • Bottom of oven cavity (drawer open)
    Book online
  • Warming Drawer, with a red line to where the model tag sits: Left front floor area of inner cabinet (drawer open)

    Warming Drawer

    Where the tag is

    • Left front floor area of inner cabinet (drawer open)
    Book online
  • Cup Warming Drawer, with a red line to where the model tag sits: Right side of control panel (door open)

    Cup Warming Drawer

    Where the tag is

    • Right side of control panel (door open)
    Book online
  • Coffee System, with a red line to where the model tag sits: Above coffee compartment (unit slid forward)

    Coffee System

    Where the tag is

    • Above coffee compartment (unit slid forward)
    Book online
  • Outdoor Grill, with a red line to where the model tag sits: Above drip tray, behind logo (drip tray removed)

    Outdoor Grill

    Where the tag is

    • Above drip tray, behind logo (drip tray removed)
    Book online
  • Outdoor Module, with a red line to where the model tag sits: Bottom of control panel, right side

    Outdoor Module

    Where the tag is

    • Bottom of control panel, right side
    Book online

What Appliance Do You Need Help With?

The model and serial number of your residential appliance will be on the Model Number Tag.

Do not use a model/serial combination from any other source. Providing the incorrect model number may result in delayed service or delivery of the wrong appliance parts.

  • Ranges, with a red line to where the model tag sits: Under left front surface unit; On center or right side under lift-up; On frame behind oven door; On front of frame behind drawer; On left leg behind drawer

    Ranges

    Where the tag is

    • Under left front surface unit
    • On center or right side under lift-up
    • On frame behind oven door
    • On front of frame behind drawer
    • On left leg behind drawer
    Book online
  • Cooktops, with a red line to where the model tag sits: Under right front of left rear surface; On right side; On back corner under lift-up; Under rear knob; Under right front knob; On bottom

    Cooktops

    Where the tag is

    • Under right front of left rear surface
    • On right side
    • On back corner under lift-up
    • Under rear knob
    • Under right front knob
    • On bottom
    Book online
  • Wall Ovens, with a red line to where the model tag sits: On center of vent trim near door; Inside door on front face

    Wall Ovens

    Where the tag is

    • On center of vent trim near door
    • Inside door on front face
    Book online
  • Microwaves, with a red line to where the model tag sits: On left inside wall; On back; On right inside wall

    Microwaves

    Where the tag is

    • On left inside wall
    • On back
    • On right inside wall
    Call to book: 888-841-1175
  • Vent Hoods, with a red line to where the model tag sits: On inside; May require filter removal

    Vent Hoods

    Where the tag is

    • On inside
    • May require filter removal
    Call to book: 888-841-1175
  • Trash Compactors, with a red line to where the model tag sits: On left wall near front (must remove bucket); On right side wall near front (must pull out storage bag)

    Trash Compactors

    Where the tag is

    • On left wall near front (must remove bucket)
    • On right side wall near front (must pull out storage bag)
    Call to book: 888-841-1175
  • Top Freezer Refrigerators, with a red line to where the model tag sits: On ceiling in front; On top left side wall; Near temperature control; Behind crisper drawer; On side of crisper drawer; On bottom front

    Top Freezer Refrigerators

    Where the tag is

    • On ceiling in front
    • On top left side wall
    • Near temperature control
    • Behind crisper drawer
    • On side of crisper drawer
    • On bottom front
    Book online
  • Bottom Freezer Refrigerators, with a red line to where the model tag sits: On top left inside wall; On top right inside wall; On left front inside freezer wall; On right front inside freezer wall

    Bottom Freezer Refrigerators

    Where the tag is

    • On top left inside wall
    • On top right inside wall
    • On left front inside freezer wall
    • On right front inside freezer wall
    Book online
  • Side-by-Side Refrigerators, with a red line to where the model tag sits: On ceiling in front; On top left inside wall; On top right inside wall; Behind crisper drawer; On bottom of door opening

    Side-by-Side Refrigerators

    Where the tag is

    • On ceiling in front
    • On top left inside wall
    • On top right inside wall
    • Behind crisper drawer
    • On bottom of door opening
    Book online
  • Dishwashers, with a red line to where the model tag sits: On left front inside edge; On right front inside edge; On right side of door

    Dishwashers

    Where the tag is

    • On left front inside edge
    • On right front inside edge
    • On right side of door
    Book online
  • Front Load Washers, with a red line to where the model tag sits: On face of door opening (must open door)

    Front Load Washers

    Where the tag is

    • On face of door opening (must open door)
    Book online
  • Dryers, with a red line to where the model tag sits: On front face (must open door)

    Dryers

    Where the tag is

    • On front face (must open door)
    Book online

Still can't find your model number?

Call us with the appliance in front of you, and we will help you find it.

What needs fixing?

Pick the appliance and book online, or call 888-841-1175.

What needs fixing?

Choose an appliance to start.