Maintenance

Appliance maintenance plans

Scheduled care for your appliances, so a small problem is found before it becomes a repair.

A white kitchen with a panel-ready built-in column and a range at the far wall
Hours:Mon to Fri 9 to 8, Sat and Sun 10 to 3

Why a plan

  • Priority scheduling

    When something breaks, plan customers get priority. sample value

  • Discounted repairs

    Plan customers pay less on repairs. sample value

  • Regular maintenance

    A scheduled visit to clean and check, on the interval the maker asks for.

  • Extended appliance life

    Sub-Zero should be able to last you a lifetime as long as you do your 6/12 month maintenance.

Plan options

Three plans. Tell us your appliances and we will price the one that fits.

  • Standard

    A visit every 12 months sample value

    Your refrigeration: refrigerator, freezer and wine storage sample value

    PriceAsk us for the price sample value

  • Premium

    A visit every 6 months sample value

    Refrigeration and cooking, together sample value

    PriceAsk us for the price sample value

  • Marine

    A visit every 6 or 12 months, on board sample value

    The refrigerator, ice maker and grill on your boat sample value

    PriceAsk us for the price sample value

What a visit covers

Every visit: we inspect, clean, adjust and test, then tell you what we found. sample value

Sub-Zero refrigeration, 8 checks sample value
  • Condenser cleaned with a soft brush and a vacuum
  • Door gaskets checked for rips and tears
  • Doors and drawers checked to close and seal
  • Every zone read against its setting
  • Drain trough and drain tube checked
  • Ice maker checked: water supply, arm and output
  • Water filter date checked, a new filter fitted when it is due
  • Service light and any code on the display read and explained
Wolf cooking, 6 checks sample value
  • Burner caps and rings cleaned, ports cleared
  • Every burner checked to light without clicking on
  • Oven checked to heat in its modes
  • Oven door, gasket and hinges checked to close fully
  • Control panel and display checked
  • Any code on the display read and explained

Who it's for

  • Homeowners

    Sub-Zero, Wolf and the other built-ins you would rather keep than replace.

  • Condo owners

    Insured, with your association's COI usually within hours.

  • Boat owners

    The Marine plan, for the appliances on board.

Plan questions

Sub-Zero asks owners to clean the condenser every 6 to 12 months on most models, and every 3 to 6 months on UC-24 undercounter and 700 Series units.

Water filters, parts and repairs we find are priced up front, and done only if you go ahead. sample value

Change the Sub-Zero water filter at least every 12 months. Keep Wolf burners and igniters clean and dry: wipe the caps and rings once they are cool, and keep spray and water off the igniter.

Request plan info

Tell us which appliances you have, at home or on board, and we will call you back about the plan that fits.